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Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*




"I was very impressed with the facility, the staff and of course my doctor for choosing this facility. I have never meet so many pleasant people. Thank you so much for making me feel so comfortable during this procedure. I would recommend this facility anytime!"

"Dr. Conner's office recommended this facility to us, being our son needed pediatric care. The nurses and doctors were amazing and truly cared about my son!!!"

"All staff where top notch. Keep up the great work!"

"I was very impressed with the professionalism, attention and compassion of all members involved with my surgery. Thank you!"

"Nurses were excellent and made the waiting time comfortable. I was a little nervous about the nerve blocker but that was no issue. Overall procedure went very well."

"I had a great experience in your facility and I would go back again"

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.